Privacy policy

PRIVACY STATEMENT goes into effect May 28, 2024



Welcome to Let's Talk Pools, Inc., operating as Pool Certs, a provider of educational pool operator certifications. We are dedicated to safeguarding your privacy while ensuring a seamless experience on our website and with our services. Rest assured, no information provided is shared or sold to any third party or individual.

Types of Information Collected:

When you purchase from our store, we collect personal information necessary for the transaction, such as your name, address, cell phone, and email address. Additionally, as you browse our store, we automatically receive your computer’s internet protocol (IP) address, aiding us in understanding your browser and operating system. If applicable for email marketing, with your consent, we may also send you emails about our store, new products, and updates.

How Information is Collected:

Consent is obtained when you provide personal information for a specific transaction, such as completing a purchase or arranging a delivery. For secondary purposes like marketing, we either directly seek your consent or provide you with the option to decline. You can withdraw your consent at any time by contacting us at [email protected] or mailing us at: Pool Certs 6371 Haven Ave Ste 3-345, Rancho Cucamonga CA 91737


Your personal information may be disclosed if required by law or if you violate our Terms of Service.


Our store is hosted on Shopify Inc., which provides an e-commerce platform for selling our products and services. Shopify stores your data securely and handles payment information in compliance with industry standards.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

Third-Party Services:

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.


We take reasonable precautions to protect your personal information from unauthorized access or disclosure. Our website uses encryption and adheres to industry standards for secure handling of sensitive data.


We use cookies to enhance your browsing experience. You can choose to opt-out of cookies if you prefer.

Age of Consent:

By using our site, you confirm that you are of legal age in your jurisdiction or have provided consent for any minor dependents to use our site.

Changes to This Privacy Policy:

We reserve the right to update our privacy policy, with changes taking effect immediately upon posting. Material changes will be notified to you.

Questions and Contact Information:

For inquiries or to manage your personal information, please contact our Privacy Compliance Officer via email or mail at [email protected] or by mail at
[Re: Privacy Compliance Officer]Pool Certs 6371 Haven Ave Ste 3-345, Rancho Cucamonga CA 91737

SMS Consent:

SMS consent information is not shared, sold, or disclosed to any third party or individuals.